Digital Government & Transformation Advisory
Modernization roadmaps and digital transformation strategy for public-sector and regulatory bodies.
Tax Authority Modernization Roadmap
Led a digital transformation engagement for a Caribbean tax authority: gap assessments, vendor selection, tool evaluation, and an end-to-end modernization roadmap to improve regulatory effectiveness, data security, and operational efficiency.
Citizen Grievance Redressal Platform
Built a cross-platform mobile application and backend APIs for a state government's citizen grievance redressal system, delivered under a United Nations development consultancy, including end-to-end UX, navigation flow, and secure data handling.